Est. 2002 in Bristol, United Kingdom

We're one of the largest survey providers in the world

KwikSurveys, as part of the Shout.com group, has a combined 2.5 million users since its inception, making it one of the largest survey providers in the world, and likely the largest in Europe.

Our market experience and high user volume has led to software that is highly refined.

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Industry Experience

Evolved over 17 years

Perfect software should be self-explanatory.  With almost 3 million users we simply cannot afford for features to be poorly designed.

If just 1% of customers were confused by a feature, we would receive 30,000 support requests.

Extensive user testing, feedback and refinement are therefore core to our company values.

Survey-Builder-Kwiksurveys

David has lead the company since its inception in 2002 and, as a career entrepreneur, drives our long-term business strategy. Recent involvements include online learning platforms as well as serving on the board of a digital marketing agency.

 

David Meagor

CEO
Founder of Shout.com

Luke joined kwiksurveys in 2014 and quickly rose to the position of CTO, exhibiting his talent for product development and design. He previously lead a team of developers for an event management platform.

Luke Smith

CTO

Emma joined in 2009, leading kwiksurveys’ customer service team and managing client relations. Her notable experience in service delivery allows her to inform our customer experience strategy.

Emma Duff

Head Client Services

Evan joined kwiksurveys in 2017, having previously worked as a communications officer for a number of SaaS organizations in the UK. He now manages our outreach and public relations campaigns. 

 

Evan Lewis

Press Officer

Security & privacy

Confidentiality and privacy are the foundation of our business.  We’re 100% EU owned and operated, and are bound by law (not via voluntary agreements) to comply with the highest standards of data privacy and security.

Built around a modern secure platform

Our service is built around a modern Microsoft backed platform which are resilient to the most common forms of attack (e.g. injection, XSS).

EU datacentre (ISO/SOC 2)

Our main servers are located in France in a SOC type 2 certified datacentre based on ISO 27002/27005 security management and risk assessment standards. Regular encrypted backups are stored in Ireland. Physical access to servers is restricted to electronic card holders.

Robust privacy policy & GDPR compliance

Your data is confidential. We never misuse or sell any data that we collect or hold on your behalf. Trust is everything in this business.

Problem Free Ltd.

DeskLodge
1 Temple Way
Bristol
BS2 0BY
United Kingdom

Company number: 04602671

VAT: GB823579410